Support
Form9 is made by one person. If something is broken, confusing, or could be better, I'd genuinely like to hear about it.
Email form9@bugsntea.dev — I read everything and reply when I can. Bug reports especially welcome; please include your device model and iOS version if it's a bug.
Before you write
- Restoring a purchase. Open Form9, go to Settings, and tap Restore Purchases. Purchases are tied to your Apple ID, so make sure you're signed in to the same one you bought with.
- Puzzles disappeared on another device. Progress syncs through iCloud. Check that iCloud is signed in and that iCloud Drive is on for Form9 on both devices.
- Cancelling a subscription. Subscriptions are managed by Apple, not by Form9. Open the App Store, tap your profile picture, then Subscriptions.